I am a strong team player and catalyst within any team, who focuses on people, business processes and organizational development. As program manager, service delivery - or principal IT Service Manager, I can easily translate my theoretical background into practical examples and immediate actions for rapid but sustainable success within your organization.
Project Title: Process Optimalisation
Project Title: Operations Management
Service Delivery Manager/Service Architect
P&L SDM for Raad voor Rechtsbijstand NL (+5M€)
Active within the bid management process with a focus to Service Setup, Transitioning & Pricing.
Coaching of the members of my Service Delivery Team
Project Title: BU/IT Alignment
Business IT Manager
Activities: Responsible for delivering IT services (Demand IT) ENECO where innovation and green are key words. My current role consists of:
Award Title: Chairman of the ITSMF Belgium Chapter
Together with the team we managed to get the local chapter up and running again. Increased memberships and opted for yearly conference and activities.
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